Return Policy

At Velnorian™, we want our customers to have peace of mind when shopping with us. We offer a straightforward return process to ensure your satisfaction.

If you’re not completely satisfied with your purchase, you can request a return within 30 days from the date of receiving your order.

Eligibility for Return:

• The product must be unused and in its original condition.
• Items should be returned in the original packaging if possible.
• A proof of purchase, such as your order confirmation, is required.

Please note that some items may not be eligible for return due to hygiene or safety regulations.

If your return is approved, our customer support team will provide return instructions. Return shipping costs may apply, except in cases where the item is damaged or incorrect.

Once your returned item has been received and inspected, we will notify you of the status of your refund. If approved, refunds will be issued to the original payment method used at checkout.

Shipping fees paid at the time of purchase are typically non-refundable unless the return is due to an error on our part.